Skip to main content

Search form

Search terms

Search Submit Button

Browse Services
Just For You
About ITS
More
Get Help

ITS
Communication
Telephone
Contact Centers
Automatic Call Distribution (ACD) Support

Service Request System

Also in Contact Centers

Contact Centers
Automatic Call Distribution (ACD)
- Rates
- Support
IP Contact Centers
Cloud Contact Centers
Zoom Phone Call Queuing
Contact Centers on Campus

Automatic Call Distribution (ACD) Support

Automatic Call Distribution Guide

Need Help?

[email protected]

Interested in Adding a Contact Center?

Contact Your Unit’s ITS Infrastructure Project Manager

Service Owner

Service Owner:
Bhuvanshu Srivastava

University of Michigan

Information and Technology Services

About ITS
Safe Computing
ITS Service Status
ITS Web Strategy
Work at ITS

Stay Connected

Twitter YouTube

Wolverine Access
Remote Resource Guide
Office of the VPIT-CIO

© 2023 The Regents of the University of Michigan