ITS Projects

The project list contains the current work in progress. For more information about the projects, contact the project manager.

Updated 10/3/2022

PLANNING: University Email Marketing Solution

Executive Sponsor(s): Cathy Handyside
Project manager: Mallory Kwiatkowski
Status: On Track
This project will be used for ITS planning and response to a campus-wide initiative that will assess and respond to email concerns and compliance issues due to frequent, decentralized, and uncoordinated email marketing communications across campus.

Point in Time Data Residency

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Mandie Chapman
Status: On Track
The goal of this project is to enable departments to pull a student's registration and residency data at any given point in time during any given year. Before this project, departments were dependent on data that was only pulled during the 3rd week of a semester. Now schools will be able to access that data and compare it against any point in time from the last ten years, and not be limited to... Read more

Proactive engagement for high -frequency customers in ITS

Executive Sponsor(s): Robert Jones II
Project manager: Amy Hamermesh
Status: On Track
This project will develop and implement a new support practice for proactive engagement of high-frequency customers of ITS support. Develop criteria, reporting, tracking procedures, and data systems to identify those who are frequently seeking ITS assistance (for themselves, not others). Partner with ITS support teams to establish a regular way to engage with these customers and help them work... Read more

Published Service Rates & SLEs Information Updates

Executive Sponsor(s): Robert Jones II
Project manager: Robert Sabourin
Status: On Track
Review published ITS Infrastructure service rates & SLE information that is posted on public facing service websites. This will involve working with Hideko Mills' team and the ITS Infrastructure Services service owners and/or service managers to: - Identify and correct outdated rates & SLE information and/or links on the relevant web pages. - Establish an ongoing process to ensure rates... Read more

Secure Private Cloud Enclave Project (Yottabyte replacement)

Executive Sponsor(s): Brock Palen
Project manager: Jeremy Hallum
Status: On Track
Yottabyte was created for researchers working with Controlled Unclassified Information (CUI) who require High Performance Computing (HPC) resources. The Yottabyte hardware is four plus years old and is in need of a refresh along with the service charter and support strategy.

StarRez Data Coordination

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Eric Brannon
Status: On Track
Student life is implementing a new housing/residency application. This project requires coordination across EAS and DISC to help support data feeds into both systems and into the underlying data warehouse (Campus Living Data Set). The scope of work is moving data from StarRez into Campus Living as well as either blending or archiving the Odessy data set. Tentative Go-Live is Dec. 2022

Stretch Cluster Project

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Greg Stathes
Status: On Track
Develop and implement a new Stretch Cluster for the MiServer environment. This project will increase the capacity across data centers that will improve the reliability and capacity for applications running on the MiServer environment. In the event of a disaster at one data center, the MiServers could quickly recover at a secondary data center. This project will use the ITS Service Governance... Read more

Student Mental Health Initiative: Technology Support

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Jen Burch
Status: On Track
ITS resources will support a campus-wide initiative to expand available resources for student mental health and well-being. This project will be iterative and rollout additional resources beginning in Fall 2021. Effective 11/2/2021, Project Tracks include: Well-Being Website Updates, Campus Community Solutions Discovery, and General Participation in the 'Technology Usage in Service Delivery and... Read more

Student Success Dashboard for the Office of Budget and Planning

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Mandie Chapman
Status: On Track
The goal of this project is to create a large dashboard for the Office of Budget and Planning (OBP) with multiple new data sources, including peer institution data, combined with current data sources into a new dashboard for student success.

TeamDynamix 11.6 Upgrade

Executive Sponsor(s): Robert Jones II
Project manager: Lynne Ertel
Status: On Track
TeamDynamix will upgrade to version 11.6 on Saturday, December 3rd. The goal of this project is to prepare for the upgrade and provide additional end user support as needed.

Telephone Upgrade

Executive Sponsor(s): Andrew Palms
Project manager: Eric Brannon
Status: On Track
ITS will upgrade the U-M's telephone network and systems. As the current telephone system on the UM-Ann Arbor campus was installed in 1984, it is no longer supported by the vendor and at increasing risk of failure. Failure to our current telephone system could mean losing the platform that supports all campus business, call centers, and emergency calling.

U-M Provost Financial Aid Data in Data Warehouse

Executive Sponsor(s): Vijayaraja Thiruvengadam
Project manager: Ryan Vanderlist
Status: On Track
Expand or create a new Financial Aid data set that has more frequency of data in the data warehouse.

Virtual Sites Upgrade

Executive Sponsor(s): Robert Jones II
Project manager: Robert Sabourin
Status: On Track
Project to evaluate campus computing sites software and then implement a new solution to upgrade the Campus Computing Sites service.