ITS Projects

The project list contains the current work in progress. For more information about the projects, contact the project manager.

Updated 9/22/2023

Build a Transformational Network and Systems

Planning: BIN Network Replacement Planning and Execution

Executive Sponsor(s): Andrew Palms
Project manager: Greg Stathes
Status: On Track
The network team is in the process of replacing the BINs (Border Interconnect Network) devices to expand capacity to campus users and associated organizations.

PLANNING: MReports Modernization Project

Executive Sponsor(s): Martin Sager
Project manager: Kimberly Jacobson
Status: At Risk
Phase I: User Accessibility Modernization: Light User Interface enhancements that significantly improve user accessibility & align with U-M branding Phase II: MReports Platform Modernization: To better support our user community’s reporting requirements, we will modernize the MReports service. Phase II: Data Security Modernization: Shifting towards a more open and modern security model while... Read more
Deliver Intuitive Research Computing Solutions

Planning: Research Data Lifecycle Management

Executive Sponsor(s): Brock Palen
Project manager: Greg Stathes
Status: On Track
As data volumes expand and costs do not decrease for performance storage ARC looks to encourage the user of our archive by making data visible and hopefully making the easier to use. To this end, this project will define and test new data storage policies via a series of pilots involving heavy data users before implementing the policies for the larger campus community.

PLANNING: Salesforce IP Corporate Research Alliances Project

Executive Sponsor(s): Cathy Handyside
Project manager: Kimberly Jacobson
Status: On Track
There will be three initial objectives to the project: Evaluate current Salesforce architecture and add or modify fields/objects as needed to fulfill requirements for CRA and existing IP departments Migrate FY24 data. The amount of data will be determined after project timeline and go-live can be set Change management
Elevate the Customer Experience

Published Service Rates & SLEs Information Updates

Executive Sponsor(s): Robert Jones II
Project manager: Robert Sabourin
Status: On Track
Review published ITS Infrastructure service rates & SLE information that is posted on public facing service websites. This will involve working with Hideko Mills' team and the ITS Infrastructure Services service owners and/or service managers to: - Identify and correct outdated rates & SLE information and/or links on the relevant web pages. - Establish an ongoing process to ensure rates... Read more

Secure Private Cloud Enclave Project (Yottabyte replacement)

Executive Sponsor(s): Brock Palen
Project manager: Jeremy Hallum
Status: On Track
Yottabyte was created for researchers working with Controlled Unclassified Information (CUI) who require High Performance Computing (HPC) resources. The Yottabyte hardware is four plus years old and is in need of a refresh along with the service charter and support strategy.

Software Services Orders in TeamDynamix POC

Executive Sponsor(s): Robert Jones II
Project manager: George DiGiacomo
Status: On Track
Eracent at ITS (product behind ITS Software Store) is headed toward end-of-life. A cost-effective, supported replacement solution is needed that meets Software Services’ focused need for receiving and filling software order requests and that fits well within the ITS ecosystem. Before considering other external solutions, ITS Software Services and Service Support want to conduct a proof of concept... Read more
Build a Transformational Network and Systems

Stretch Cluster Project

Executive Sponsor(s): Martin Sager
Project manager: Greg Stathes
Status: On Track
Develop and implement a new Stretch Cluster for the MiServer environment. This project will increase the capacity across data centers that will improve the reliability and capacity for applications running on the MiServer environment. In the event of a disaster at one data center, the MiServers could quickly recover at a secondary data center. This project will use the ITS Service Governance... Read more

Student Mental Health Initiative: Technology Support

Executive Sponsor(s): Cathy Handyside
Project manager: Jen Burch
Status: On Track
ITS resources will support a campus-wide initiative to expand available resources for student mental health and well-being. This project will be iterative and rollout additional resources beginning in Fall 2021. Effective 11/2/2021, Project Tracks include: Well-Being Website Updates, Campus Community Solutions Discovery, and General Participation in the 'Technology Usage in Service Delivery and... Read more

T&L MWrite Retirement

Executive Sponsor(s): Sean Demonner
Project manager: Robert Sabourin
Status: On Track
This project is associated with the retirement of the ITS MWrite service.
Build a Transformational Network and Systems

Telephone Upgrade

Executive Sponsor(s): Andrew Palms
Project manager: Eric Brannon
Status: On Track
ITS will upgrade the U-M's telephone network and systems. As the current telephone system on the UM-Ann Arbor campus was installed in 1984, it is no longer supported by the vendor and at increasing risk of failure. Failure to our current telephone system could mean losing the platform that supports all campus business, call centers, and emergency calling.
View Project Site

Transition Mcard application service to ITS

Executive Sponsor(s): Cathy Handyside
Project manager: Lil Mazza
Status: On Track
The Mcard program had been administered by the Treasurer’s Office at U-M for many years. In May 2022, the developer, and the application support of the program, was transferred to ITS Enterprise Application Services. We plan to use the same ITS operating protocols for system support that are in place with our other enterprise applications.