ITS Projects
The project list contains the current work in progress. For more information about the projects, contact the project manager.
Updated 6/1/2023
MiCores Service Transition
Executive Sponsor(s): Cathy Handyside
Project manager: Camille Cooper
Status: On Track
MiCores is a hosted online software application provided by Agilent Technologies used by U-M to manage scheduling, usage and billing for core research services, equipment and instrumentation. The modular web-based software solution's functionality includes resource scheduling calendars for reserving specific resources, billing/reporting that leverages U-M Service Unit Billing capabilities, and... Read more
MiStorage Hardware Replacement
Executive Sponsor(s): Martin Sager
Project manager: Eric Brannon
Status: On Track
After ten years of service on the EMC/Dell Isilon storage platform, we have issued an RFP to replace the existing MiStorage hardware. The RFP responses include a new storage vendor, with new capabilities. The storage storage platform, if chosen in the RFP, will provide All-Flash storage, providing new capabilities such as encryption-at-rest and inline data reduction.
We expect to evaluate this... Read more
NetBASILISK Implementation Project (NSF Award #1925476)
Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: At Risk
The NetBASILISK (NETwork Border At Scale Integrating and Leveraging Individual Security Components) project enables researchers and network engineers at the University of Michigan to introduce the next level of security and privacy protection scaled to the vast volume of generated research data. As attackers develop more sophisticated tools to acquire student and faculty private data,... Read more
OFA Campus Logic Student Forms Implementation Project
Executive Sponsor(s): Cathy Handyside
Project manager: Lisa Diglio
Status: On Track
This project will implement the CampusLogic, StudentForms product in the Office of Financial Aid (OFA). This service will provide support and a framework for OFA to better engage with and communicate with students regarding verification of both the Federal Student Aid (FAFSA) and Institutional Aid (CSS Profile). The tool will convert manual financial aid processes into a streamlined, digital... Read more
OFA CampusCommunicator Implementation
Executive Sponsor(s): Cathy Handyside
Project manager: Lisa Diglio
Status: On Track
This project will implement CampusLogic, a higher education end-to-end student financial success platform. CampusLogic delivers SaaS technology that helps colleges and universities remove barriers in the financial aid process that contributes to increased student enrollment, retention, and graduation rates. This service will provide support and a framework for the Office of Financial Aid to... Read more
On-Premise Container Service Offering
Executive Sponsor(s): Martin Sager
Project manager: Paul Marker
Status: None
To accommodate needs of university constituents, create a container hosting cluster within the current MiServer environment.
Goals for this project are:
Establish storage offerings in conjunction with the MiStorage team
Certify cluster for hosting of sensitive data
Verify current Container Service rates will apply to new offering
Establish/Verify production support roles
PLANNING: IAM Modernization RFP & Overall Program
Executive Sponsor(s): Sol Bermann
Project manager: Ryan Vanderlist
Status: On Track
Planning project for Identity and Access Management Modernization program. The goal of this planning project is to develop requirements for an RFP, build a business case and obtain funding, define a project to assess and identify business process changes for the future, sign a vendor contract, and implement the new IAM solutions.
PLANNING: MReports Modernization and Replacement
Executive Sponsor(s): Martin Sager
Project manager: Kimberly Jacobson
Status: On Track
1. Modernize the current UI. It's old, not good for accessibility, and built on an old framework. We've done work to modernize the look and feel and want to roll this out.
2. Move from TFS builds to Git. Our TFS server goes out of compliance/support with the vendor in October 2023. We need to upgrade TFS or move to Git. The team is currently exploring moving to Git.
3. Move the data in Mreports... Read more
PLANNING: University Email Marketing Solution
Executive Sponsor(s): Cathy Handyside
Project manager: Mallory Kwiatkowski
Status: On Track
This project will be used for ITS planning and response to a campus-wide initiative that will assess and respond to email concerns and compliance issues due to frequent, decentralized, and uncoordinated email marketing communications across campus.
Proactive engagement for high-frequency customers in ITS
Executive Sponsor(s): Robert Jones II
Project manager: Amy Hamermesh
Status: On Track
This project will develop and implement a new support practice for proactive engagement of high-frequency customers of ITS support. Develop criteria, reporting, tracking procedures, and data systems to identify those who are frequently seeking ITS assistance (for themselves, not others). Partner with ITS support teams to establish a regular way to engage with these customers and help them work... Read more
Published Service Rates & SLEs Information Updates
Executive Sponsor(s): Robert Jones II
Project manager: Robert Sabourin
Status: On Track
Review published ITS Infrastructure service rates & SLE information that is posted on public facing service websites. This will involve working with Hideko Mills' team and the ITS Infrastructure Services service owners and/or service managers to:
- Identify and correct outdated rates & SLE information and/or links on the relevant web pages.
- Establish an ongoing process to ensure rates... Read more
Research Data Lifecycle Management
Executive Sponsor(s): Brock Palen
Project manager: Greg Stathes
Status: On Track
As data volumes expand and costs do not decrease for performance storage ARC looks to encourage the user of our archive by making data visible and hopefully making the easier to use.
1. Deploy a pilot validating the feasibility of project - staffing needs
a. Small pilot on non-sensitive data, collect unit feedback see what works/manage our expectations
2. Move to the implementation phase 1:... Read more
Salesforce IP Corporate Research Alliances Implementation
Executive Sponsor(s): Cathy Handyside
Project manager: Kimberly Jacobson
Status: On Track
There will be three initial objectives to the project:
Evaluate current Salesforce architecture and add or modify fields/objects as needed to fulfill requirements for CRA and existing IP departments
Migrate FY24 data. The amount of data will be determined after project timeline and go-live can be set
Change management
Secure Private Cloud Enclave Project (Yottabyte replacement)
Executive Sponsor(s): Brock Palen
Project manager: Jeremy Hallum
Status: On Track
Yottabyte was created for researchers working with Controlled Unclassified Information (CUI) who require High Performance Computing (HPC) resources. The Yottabyte hardware is four plus years old and is in need of a refresh along with the service charter and support strategy.
SSN Access Data Clean Up
Executive Sponsor(s): Cathy Handyside
Project manager: Jeff Castle
Status: On Track
ITS is working on a holistic effort that will clean up who and how users have access to Social Security numbers.
Stretch Cluster Project
Executive Sponsor(s): Martin Sager
Project manager: Greg Stathes
Status: On Track
Develop and implement a new Stretch Cluster for the MiServer environment. This project will increase the capacity across data centers that will improve the reliability and capacity for applications running on the MiServer environment. In the event of a disaster at one data center, the MiServers could quickly recover at a secondary data center. This project will use the ITS Service Governance... Read more
Student Mental Health Initiative: Technology Support
Executive Sponsor(s): Cathy Handyside
Project manager: Jen Burch
Status: On Track
ITS resources will support a campus-wide initiative to expand available resources for student mental health and well-being. This project will be iterative and rollout additional resources beginning in Fall 2021. Effective 11/2/2021, Project Tracks include: Well-Being Website Updates, Campus Community Solutions Discovery, and General Participation in the 'Technology Usage in Service Delivery and... Read more
T&L MWrite Retirement
Executive Sponsor(s): Sean Demonner
Project manager: Robert Sabourin
Status: On Track
This project is associated with the retirement of the ITS MWrite service.