ITS Projects

The project list contains the current work in progress. For more information about the projects, contact the project manager.

Updated 6/1/2023

HCM PeopleTools 8.60 Upgrade

Executive Sponsor(s): Cathy Handyside
Project manager: Greg Stathes
Status: On Track
The HCM M-Pathways system will need to upgrade to PeopleTools version 8.6. This will start early January, 2023 and run through approx early April.

IAM Sponsor System Upgrade

Executive Sponsor(s): Sol Bermann
Project manager: Jenny Kirshman
Status: At Risk
The IAM Sponsor System must be upgraded to address critical issues and move it off of using Cosign by June 2023. It has been determined that the most effective way to do this is to rewrite the system in Python to mitigate known vulnerabilities in current Java code.

Informatica Power Center Migration to MiSever

Executive Sponsor(s): Martin Sager
Project manager: Mallory Kwiatkowski
Status: On Track
The project goal is to refresh the 3 physical Informatica servers which are at end of their life. Informatica currently is on physical hardware. To align with our strategic plans we would like to put Informatica servers on MiServers for ease of management. The servers have 8 cores and 128 GB of Ram and 2TB of storage.

IT On Call Paging Solution

Executive Sponsor(s): Martin Sager
Project manager: Ali Berry
Status: On Track
The goal of this project is to implement an on-call paging solution service for ITS on call staff. Verizon is retiring the service we currently use. The current solution is becoming unstable - many times staff don’t receive the notification. Anticipated benefits include a significantly improved user experience and the potential ability to consolidate phones and hotspots into a single device after... Read more

ITS AFS Website Upgrade Project

Executive Sponsor(s): Martin Sager
Project manager: Paul Marker
Status: On Track
Update websites ITS hosts for campus customers. This is necessary in order for websites that are hosted on RHEL 6 servers to remain up past November 30, 2022. It is also necessary for most websites in order for those websites to be migrated to vendor-supplied web hosting services as a part of the ITS Web & Application Hosting Service and Migration project (project 1814).

ITS DL Replacement Project

Executive Sponsor(s): Andrew Palms
Project manager: Kohei Akio
Status: On Track
The Distribution Layer (DL) Upgrade Project will replace the Distribution Layer (DL) Switch(es) in 180 buildings across the Ann Arbor campus to enable the capability for any of these buildings to connect to the upgraded network at 100 Gbps.

ITS Enterprise Salesforce Student Recruitment Project

Executive Sponsor(s): Cathy Handyside
Project manager: Kimberly Jacobson
Status: On Track
This is a unit facing project with the following goals: -Collaborate with Salesforce Student Success Manager for high-level student/unit recruitment process and set-up strategy - Define strategy and timeline for School of Kinesiology and School of Public Health recruiting process in Salesforce and Marketing Cloud - Configure Salesforce for dashboards, permissions, users & roles, fields &... Read more

ITS Load Testing Internal Service Implementation

Executive Sponsor(s): Martin Sager
Project manager: Jennifer Swaney
Status: On Track
Volunteers from across ITS have been meeting weekly since July 2022 to explore load testing options and needs within ITS. We propose purchasing an annually renewing SaaS-based load testing subscription for use by all ITS teams, together with central funding for up to 100 hours/year of vendor-provided load testing consulting to train ITS teams on how to perform load testing and assist teams with... Read more

ITS Organizational Change Management Framework & Training

Executive Sponsor(s): Diane Jones
Project manager: Mallory Kwiatkowski
Status: On Track
ITS introduces and assists with hundreds of changes across the University from small changes to large transformative initiatives each year. In order to better serve the U-M community as we navigate and absorb change, ITS needs to develop and maintain an organizational change management capability at various levels across the organization to achieve business outcomes. Project Goals: - Further... Read more

ITS Orientation and Onboarding Enhancement

Executive Sponsor(s): Diane Jones
Project manager: Ryan Vanderlist
Status: On Track
Given the virtual work environment we currently find ourselves in, it's important that we create an onboarding experience that welcomes all ITS staff and helps them understand not only their role but the culture within the department. Therefore, I propose that we create an interactive blended orientation and onboarding program that helps new hires connect with the overall mission and values of... Read more

ITS Service Assessments Process Implementation Project

Executive Sponsor(s): Diane Jones
Project manager: Jennifer Swaney
Status: On Track
An ITS Service Assessment process will provide ITS with key data points to proactively address low customer satisfaction, guard against risks and added cost to the university with units implementing their own alternative solutions, and inform the overall future strategy of ITS services including plans for financial impacts.

ITS Service Status Page Admin Tool Upgrade

Executive Sponsor(s): Robert Jones II
Project manager: Rhian Copeland
Status: On Track
This project will update functionality of the administrator tool used by report editors (for maintenance and outages). The aim is to make the system more user friendly, provide guidance on writing better reports, adjust notification functionality, and continue user testing and observation to make informed decisions about changes and updates.

ITS Wolverine Web Services Implementation

Executive Sponsor(s): Martin Sager
Project manager: Mallory Kwiatkowski
Status: On Track
This project will accomplish setting up a new simplified web hosting service utilizing cloud vendors. We will provide value-add services, such as URL registration, firewall management, usage statistics, and WebLogin security integrations. Included in this project will be RFPs, consulting and partnering with an external web hosting firm, forming a campus advisory group, and developing a... Read more

Jira/Atlassian Retirement/Replacement and Archiving of Data

Executive Sponsor(s): Cathy Handyside
Project manager: Laurie Herman
Status: None
Due to Jira/Atlassian moving to a cloud version that is not FERPA compliant, ITS will need to transition to another tool. ITS will need to retire and archive the service Jira/Atlassian from the Michigan Medicine servers we have been using. There are many moving pieces to this project and a project manager would be critical to successfully move and archive existing data, gather requirements from... Read more

MACC Data Center Electrical Infrastructure Replacement

Executive Sponsor(s): Andrew Palms
Project manager: Jeff Castle
Status: On Track
This project has two phases. Phase 1 - Determine the feasibility of replacing the existing uninterruptible power supply (UPS) and flywheel systems supporting the Michigan Academic Computing Center (MACC). Feasibility will be determined through required costs, duration of effort, and impact to MACC data center operations. Phase 2 - Assuming the replacement of the existing uninterruptible power... Read more

MACC Data Center Network Replacement

Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: On Track
MACC data center provides a physically secure location for ITS and unit-supplied servers, storage, switches, and related equipment. It is used mainly by research faculty and staff that require high performance infrastructure in a controlled and secure environment. To meet these growing research computing requirements ITS has redesigned and is replacing MACC network infrastructure. The new network... Read more

MCWT GET-IT Summit 2023

Executive Sponsor(s): Diane Jones
Project manager: Jenny Kirshman
Status: On Track
This year's MCWT GET-IT Summit will occur at the Michigan League on Tuesday, October 24th. Jenny Kirshman will manage this project. Resources on the project will include Diane Jones, Stacey Zysk, Mashon Allen, and Kaylee Bloom

Michigan Medicine Clinically Integrated Supply Chain

Executive Sponsor(s): Cathy Handyside
Project manager: Cristine Little
Status: At Risk
Michigan Medicine has received approval to move forward with their Value Margin Initiative (VMI) for Supply Chain Processes. Three items related to this multifaceted effort involve technology components. Deliverables for this effort are closely tied to the FIN 9.2 upgrade. The 9.2 steering committee has reviewed and approved the effort to run in parallel with this project.