ITS Projects

The project list contains the current work in progress. For more information about the projects, contact the project manager.

Updated 2/2/2023

Ann Arbor Campus Fiber Improvements

Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: On Track
To keep up with increasing demand for network resources the university needs to expand the current fiber footprint, installed in 2001. New fiber investments to connect campus buildings in the new network architecture and eliminate all single points of failure is expected to keep the university’s fiber infrastructure current for 30-50 years. Investment in fiber will also substantially lower future... Read more

API Management Solution Replacement and Migration

Executive Sponsor(s): Martin Sager
Project manager: Mallory Kwiatkowski
Status: At Risk
ITS-DISC needs to replace the current API Management Platform, as the current environment, IBM API Manager, is hosted in Michigan Medicine HITS, and HITS no longer has a use for the product, so they would like to decommission it. The current version of the product is going out of support by the vendor, and the effort to upgrade and migrate to new hardware is labor-intensive and causes disruption... Read more

ARC Modular Data Center Refresh

Executive Sponsor(s): Brock Palen
Project manager: Jen Burch
Status: On Track
We need to coordinate replacing the networking for a few hundred hosts in the MDC both Ethernet and Infiniband with minimal disruption to end users.

AWS Academy

Executive Sponsor(s): Sean Demonner
Project manager: Robert Sabourin
Status: On Track
Plan and pilot AWS Academy course with Information Technology Services (ITS) staff. The course will run for four weeks and provides a detailed overview of cloud concepts, AWS core services, security, architecture, pricing, and support. Based on the pilot participants' and instructors' feedback, we'll explore how to offer the course more broadly to ITS staff and others beyond our organization.

Cellular Service Improvements

Executive Sponsor(s): Andrew Palms
Project manager: Siba El Dallal
Status: On Track
This project will maximize access to cellular service on all U-M campuses and U-M hospitals through targeted strategic enhancements to the service model. ITS is engaging the carriers that operate facilities in the southeast Michigan area (AT&T, Verizon, T-Mobile, and Dish) to deliver a high-quality of experience for all cellular users. Specific efforts include: Installation and support of... Read more

Container Service Platform Upgrade(ROSA)

Executive Sponsor(s): Martin Sager
Project manager: Paul Marker
Status: On Track
The ITS Container Service will be moving its primary production cluster in AWS from a self-managed to fully-managed solution jointly managed by Amazon and Red Hat. The fully-managed solution is called Red Hat OpenShift Service on AWS (ROSA). The project will define and track configuration management, change management, training and communication objectives. The new production ROSA clusters will... Read more

DART Infrastructure and Ecosystem Upgrade

Executive Sponsor(s): Martin Sager
Project manager: Kimberly Jacobson
Status: On Track
Upgrading DART infrastructure and ecosystem: DART SQL Servers to 2019, Windows Operating System upgrade, and other components of the DART ecosystem. This upgrade will move DART off of a version of SQL Servers that will no longer be supported in the fall of 2023 up to SQL version 2019, and with this move, the infrastructure and ecosystem will up upgraded in conjunction.

Digital Asset Collaborative Service Implementation Project

Executive Sponsor(s): Cathy Handyside
Project manager: Jennifer Swaney
Status: At Risk
This project will implement the Digital Asset Collaborative at U-M service. The Ditigal Asset Collaborative service will provide an enterprise tool, central support team, and framework for use across all U-M campuses and Michigan Medicine to organize, manage, and collaborate on digital assets including photographs and (short-form) videos used in marketing, communications and academic (... Read more

DNSSEC (Domain Name System Security Extension) Zone Signing

Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: At Risk
DNS (Domain Name System), the "phonebook" of the Internet, is not secure by its original design — DNSSEC adds a level of security to DNS while maintaining backward compatibility and scalability. This is particularly helpful in preventing the misuse/theft of digital financial information like credit cards or tax data, intellectual property, mail exchange records, and other sensitive information.

Enterprise Vaccine Administration Software Implementation

Executive Sponsor(s): Cathy Handyside
Project manager: Jeff Castle
Status: On Track
The University of Michigan currently does not have an enterprise wide solution for vaccine administration for students, faculty and staff. Current tools in use for COVID vaccine administration were implemented as a result of the global pandemic. Those tools were not licensed or intended for long-term usage in the storage of vaccine data and lack capabilities. Additionally, University Health... Read more

Gift fund task force

Executive Sponsor(s): Martin Sager
Project manager: Jen Burch
Status: On Track
Develop an enterprise solution to provide units with easy access to necessary information to oversee and carry out their responsibilities for stewardship and management of gift funds as defined by proposed Policy and recommend an implementation plan.

GitLab Retirement

Executive Sponsor(s): Martin Sager
Project manager: Mallory Kwiatkowski
Status: On Track
Retirement of GitLab and coordination of communications & organizational change management to help guide the current users onto an alternative as needed.

Government Relations ITS Enterprise Salesforce Implementation

Executive Sponsor(s): Cathy Handyside
Project manager: Kimberly Jacobson
Status: On Track
Salesforce Center of Excellence (SFCOE) will configure ITS Enterprise Salesforce Org to meet Government Relations needs for three main areas; customer relationship management database, athletic ticketing and United Way campaigns. The project is planning to migrate data from existing customer relationship management database to the ITS Enterprise Salesforce Org and develop integration between ITS... Read more

HCM PeopleTools 8.60 Upgrade

Executive Sponsor(s): Cathy Handyside
Project manager: Greg Stathes
Status: On Track
The HCM M-Pathways system will need to upgrade to PeopleTools version 8.6. This will start early January, 2023 and run through approx early April.

IAM Sponsor System Upgrade

Executive Sponsor(s): Sol Bermann
Project manager: Jenny Kirshman
Status: On Track
The IAM Sponsor System must be upgraded to address critical issues and move it off of using Cosign by June 2023. It has been determined that the most effective way to do this is to rewrite the system in Python to mitigate known vulnerabilities in current Java code.

Implement TeamDynamix iPaas

Executive Sponsor(s): Robert Jones II
Project manager: Ryan Vanderlist
Status: On Track
We'd like to move forward with purchase and implementation of the TeamDynamix iPaas tool. The Service Support team plans to use this tool both to support ITS functions, and to offer as a Service to campus. This tool delivers automations and integrations between systems.

IT On Call Paging Solution

Executive Sponsor(s): Martin Sager
Project manager: Ali Berry
Status: None
The goal of this project is to implement an on-call paging solution service for ITS on call staff. Verizon is retiring the service we currently use. The current solution is becoming unstable - many times staff don’t receive the notification. Anticipated benefits include a significantly improved user experience and the potential ability to consolidate phones and hotspots into a single device after... Read more

ITS AFS Website Upgrade Project

Executive Sponsor(s): Martin Sager
Project manager: Paul Marker
Status: On Track
Update websites ITS hosts for campus customers. This is necessary in order for websites that are hosted on RHEL 6 servers to remain up past November 30, 2022. It is also necessary for most websites in order for those websites to be migrated to vendor-supplied web hosting services as a part of the ITS Web & Application Hosting Service and Migration project (project 1814).