ITS Projects

The project list contains the current work in progress. For more information about the projects, contact the project manager.

Updated 3/28/2023

Secure an Open Society

Mobile App Security Assessment Tool

Executive Sponsor(s): Sol Bermann
Project manager: Dennis Neil
Status: On Track
Mobile application security testing (MAST) involves testing a mobile app in ways that a malicious user would try to attack it. MAST can be thought of as a pre-production check to ensure that security controls in an application work as expected, while safeguarding against implementation errors. It can help discover edge cases (that turn into security bugs) that the development team may have not... Read more
Secure an Open Society

NetBASILISK Implementation Project (NSF Award #1925476)

Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: At Risk
The NetBASILISK (NETwork Border At Scale Integrating and Leveraging Individual Security Components) project enables researchers and network engineers at the University of Michigan to introduce the next level of security and privacy protection scaled to the vast volume of generated research data. As attackers develop more sophisticated tools to acquire student and faculty private data,... Read more

OFA Campus Logic Student Forms Implementation Project

Executive Sponsor(s): Cathy Handyside
Project manager: Lisa Diglio
Status: On Track
This project will implement the CampusLogic, StudentForms product in the Office of Financial Aid (OFA). This service will provide support and a framework for OFA to better engage with and communicate with students regarding verification of both the Federal Student Aid (FAFSA) and Institutional Aid (CSS Profile). The tool will convert manual financial aid processes into a streamlined, digital... Read more

OFA CampusCommunicator Implementation

Executive Sponsor(s): Cathy Handyside
Project manager: Lisa Diglio
Status: On Track
This project will implement CampusLogic, a higher education end-to-end student financial success platform. CampusLogic delivers SaaS technology that helps colleges and universities remove barriers in the financial aid process that contributes to increased student enrollment, retention, and graduation rates. This service will provide support and a framework for the Office of Financial Aid to... Read more

On-Premise Container Service Offering

Executive Sponsor(s): Martin Sager
Project manager: Paul Marker
Status: None
To accommodate needs of university constituents, create a container hosting cluster within the current MiServer environment. Goals for this project are: Establish storage offerings in conjunction with the MiStorage team Certify cluster for hosting of sensitive data Verify current Container Service rates will apply to new offering Establish/Verify production support roles
Secure an Open Society

PLANNING: IAM Modernization RFP & Overall Program

Executive Sponsor(s): Sol Bermann
Project manager: Ryan Vanderlist
Status: On Track
Planning project for Identity and Access Management Modernization program. The goal of this planning project is to develop requirements for an RFP, build a business case and obtain funding, define a project to assess and identify business process changes for the future, sign a vendor contract, and implement the new IAM solutions.
Build a Transformational Network and Systems

PLANNING: ITS Load Testing Internal Service Implementation

Executive Sponsor(s): Martin Sager
Project manager: Jennifer Swaney
Status: On Track
Volunteers from across ITS have been meeting weekly since July 2022 to explore load testing options and needs within ITS. We propose purchasing an annually renewing SaaS-based load testing subscription for use by all ITS teams, together with central funding for up to 100 hours/year of vendor-provided load testing consulting to train ITS teams on how to perform load testing and assist teams with... Read more

PLANNING: MReports Replacement

Executive Sponsor(s): Martin Sager
Project manager: Kimberly Jacobson
Status: On Track
1. Modernize the current UI. It's old, not good for accessibility, and built on an old framework. We've done work to modernize the look and feel and want to roll this out. 2. Move from TFS builds to Git. Our TFS server goes out of compliance/support with the vendor in October 2023. We need to upgrade TFS or move to Git. The team is currently exploring moving to Git. 3. Move the data in Mreports... Read more
Elevate the Customer Experience

PLANNING: University Email Marketing Solution

Executive Sponsor(s): Cathy Handyside
Project manager: Mallory Kwiatkowski
Status: On Track
This project will be used for ITS planning and response to a campus-wide initiative that will assess and respond to email concerns and compliance issues due to frequent, decentralized, and uncoordinated email marketing communications across campus.

Proactive engagement for high-frequency customers in ITS

Executive Sponsor(s): Robert Jones II
Project manager: Amy Hamermesh
Status: On Track
This project will develop and implement a new support practice for proactive engagement of high-frequency customers of ITS support. Develop criteria, reporting, tracking procedures, and data systems to identify those who are frequently seeking ITS assistance (for themselves, not others). Partner with ITS support teams to establish a regular way to engage with these customers and help them work... Read more
Elevate the Customer Experience

Published Service Rates & SLEs Information Updates

Executive Sponsor(s): Robert Jones II
Project manager: Robert Sabourin
Status: On Track
Review published ITS Infrastructure service rates & SLE information that is posted on public facing service websites. This will involve working with Hideko Mills' team and the ITS Infrastructure Services service owners and/or service managers to: - Identify and correct outdated rates & SLE information and/or links on the relevant web pages. - Establish an ongoing process to ensure rates... Read more
Deliver Intuitive Research Computing Solutions

Research Data Lifecycle Management

Executive Sponsor(s): Brock Palen
Project manager: Greg Stathes
Status: On Track
As data volumes expand and costs do not decrease for performance storage ARC looks to encourage the user of our archive by making data visible and hopefully making the easier to use. 1. Deploy a pilot validating the feasibility of project - staffing needs a. Small pilot on non-sensitive data, collect unit feedback see what works/manage our expectations 2. Move to the implementation phase 1:... Read more

Secure Private Cloud Enclave Project (Yottabyte replacement)

Executive Sponsor(s): Brock Palen
Project manager: Jeremy Hallum
Status: On Track
Yottabyte was created for researchers working with Controlled Unclassified Information (CUI) who require High Performance Computing (HPC) resources. The Yottabyte hardware is four plus years old and is in need of a refresh along with the service charter and support strategy.

SSN Access Data Clean Up

Executive Sponsor(s): Cathy Handyside
Project manager: Jeff Castle
Status: On Track
ITS is working on a holistic effort that will clean up who and how users have access to Social Security numbers.

StarRez Data Coordination

Executive Sponsor(s): Martin Sager
Project manager: Eric Brannon
Status: On Track
Student life is implementing a new housing/residency application. This project requires coordination across EAS and DISC to help support data feeds into both systems and into the underlying data warehouse (Campus Living Data Set). The scope of work is moving data from StarRez into Campus Living as well as either blending or archiving the Odessy data set. Tentative Go-Live is Dec. 2022
Build a Transformational Network and Systems

Stretch Cluster Project

Executive Sponsor(s): Martin Sager
Project manager: Greg Stathes
Status: On Track
Develop and implement a new Stretch Cluster for the MiServer environment. This project will increase the capacity across data centers that will improve the reliability and capacity for applications running on the MiServer environment. In the event of a disaster at one data center, the MiServers could quickly recover at a secondary data center. This project will use the ITS Service Governance... Read more

Student Mental Health Initiative: Technology Support

Executive Sponsor(s): Cathy Handyside
Project manager: Jen Burch
Status: On Track
ITS resources will support a campus-wide initiative to expand available resources for student mental health and well-being. This project will be iterative and rollout additional resources beginning in Fall 2021. Effective 11/2/2021, Project Tracks include: Well-Being Website Updates, Campus Community Solutions Discovery, and General Participation in the 'Technology Usage in Service Delivery and... Read more

TeamDynamix 11.7 Upgrade Project

Executive Sponsor(s): Robert Jones II
Project manager: Lynne Ertel
Status: On Track
Project for the TeamDynamix 11.7 upgrade. The planned upgrade timing will be May 13. We plan to have a post-upgrade period of additional support. Thank you