ITS Projects
The project list contains the current work in progress. For more information about the projects, contact the project manager.
Updated 3/28/2023
Implement TeamDynamix iPaas
Executive Sponsor(s): Robert Jones II
Project manager: Ryan Vanderlist
Status: On Track
We'd like to move forward with purchase and implementation of the TeamDynamix iPaas tool. The Service Support team plans to use this tool both to support ITS functions, and to offer as a Service to campus. This tool delivers automations and integrations between systems.
IPE Data Management & Operations
Executive Sponsor(s): Zhen Qian
Project manager: Jen Burch
Status: On Track
This effort involves the establishment of operational processes to support the of management of a previously developed Inter-professional Education (IPE) Data Tracking solution
IT On Call Paging Solution
Executive Sponsor(s): Martin Sager
Project manager: Ali Berry
Status: On Track
The goal of this project is to implement an on-call paging solution service for ITS on call staff. Verizon is retiring the service we currently use. The current solution is becoming unstable - many times staff don’t receive the notification. Anticipated benefits include a significantly improved user experience and the potential ability to consolidate phones and hotspots into a single device after... Read more
ITS AFS Website Upgrade Project
Executive Sponsor(s): Martin Sager
Project manager: Paul Marker
Status: On Track
Update websites ITS hosts for campus customers. This is necessary in order for websites that are hosted on RHEL 6 servers to remain up past November 30, 2022. It is also necessary for most websites in order for those websites to be migrated to vendor-supplied web hosting services as a part of the ITS Web & Application Hosting Service and Migration project (project 1814).
ITS DL Replacement Project
Executive Sponsor(s): Andrew Palms
Project manager: Kohei Akio
Status: On Track
The Distribution Layer (DL) Upgrade Project will replace the Distribution Layer (DL) Switch(es) in 180 buildings across the Ann Arbor campus to enable the capability for any of these buildings to connect to the upgraded network at 100 Gbps.
ITS Enterprise Salesforce Student Recruitment Project
Executive Sponsor(s): Cathy Handyside
Project manager: Kimberly Jacobson
Status: None
This is a unit facing project with the following goals:
-Collaborate with Salesforce Student Success Manager for high-level student/unit recruitment process and set-up strategy
- Define strategy and timeline for School of Kinesiology and School of Public Health recruiting process in Salesforce and Marketing Cloud
- Configure Salesforce for dashboards, permissions, users & roles, fields &... Read more
ITS Organizational Change Management Framework & Training
Executive Sponsor(s): Diane Jones
Project manager: Mallory Kwiatkowski
Status: On Track
ITS introduces and assists with hundreds of changes across the University from small changes to large transformative initiatives each year.
In order to better serve the U-M community as we navigate and absorb change, ITS needs to develop and maintain an organizational change management capability at various levels across the organization to achieve business outcomes.
Project Goals:
- Further... Read more
ITS Orientation and Onboarding Enhancement
Executive Sponsor(s): Diane Jones
Project manager: Ryan Vanderlist
Status: On Track
Given the virtual work environment we currently find ourselves in, it's important that we create an onboarding experience that welcomes all ITS staff and helps them understand not only their role but the culture within the department. Therefore, I propose that we create an interactive blended orientation and onboarding program that helps new hires connect with the overall mission and values of... Read more
ITS Service Status Page Admin Tool Upgrade
Executive Sponsor(s): Robert Jones II
Project manager: Will Burns
Status: None
This project will update functionality of the administrator tool used by report editors (for maintenance and outages). The aim is to make the system more user friendly, provide guidance on writing better reports, adjust notification functionality, and continue user testing and observation to make informed decisions about changes and updates.
ITS Wolverine Web Services Implementation
Executive Sponsor(s): Martin Sager
Project manager: Mallory Kwiatkowski
Status: On Track
This project will accomplish setting up a new simplified web hosting service utilizing cloud vendors. We will provide value-add services, such as URL registration, firewall management, usage statistics, and WebLogin security integrations. Included in this project will be RFPs, consulting and partnering with an external web hosting firm, forming a campus advisory group, and developing a... Read more
LMS Unified Data
Executive Sponsor(s): Cathy Handyside
Project manager: Jen Burch
Status: On Track
The UM Organizational Learning department has a need to identify credentials for staff completing various training and certifications - examples include training/professional development/mandatory attestations. MyLinc is the system identified as the primary Online Learning tool for staff, but there are also other systems such as Saba (MLearning run by Michigan Medicine HITS), Canvas, Linked In (... Read more
MACC Data Center Electrical Infrastructure Replacement
Executive Sponsor(s): Andrew Palms
Project manager: Jeff Castle
Status: On Track
This project has two phases.
Phase 1 - Determine the feasibility of replacing the existing uninterruptible power supply (UPS) and flywheel systems supporting the Michigan Academic Computing Center (MACC). Feasibility will be determined through required costs, duration of effort, and impact to MACC data center operations.
Phase 2 - Assuming the replacement of the existing uninterruptible power... Read more
MACC Data Center Network Replacement
Executive Sponsor(s): Andrew Palms
Project manager: Katarina Thomas
Status: On Track
MACC data center provides a physically secure location for ITS and unit-supplied servers, storage, switches, and related equipment. It is used mainly by research faculty and staff that require high performance infrastructure in a controlled and secure environment. To meet these growing research computing requirements ITS has redesigned and is replacing MACC network infrastructure. The new network... Read more
Mail Routing Security Enhancement
Executive Sponsor(s): Cathy Handyside
Project manager: Ali Berry
Status: On Track
This project involves implementing an authenticated Simple Mail Transfer Protocol (SMTP) that provides an alternative to using your Gmail account for outbound email for those whose business needs are not met by Gmail SMTP servers. The goal is to improve the ability to manage appropriate access to this service by requiring users to sign up for the service via a web application that is protected by... Read more
MCWT GET-IT Summit 2023
Executive Sponsor(s): Diane Jones
Project manager: Jenny Kirshman
Status: On Track
This year's MCWT GET-IT Summit will occur at the Michigan League on Tuesday, October 24th. Jenny Kirshman will manage this project. Resources on the project will include Diane Jones, Stacey Zysk, Mashon Allen, and Kaylee Bloom
Michigan Medicine Clinically Integrated Supply Chain
Executive Sponsor(s): Cathy Handyside
Project manager: Cristine Little
Status: Needs Attention
Michigan Medicine has received approval to move forward with their Value Margin Initiative (VMI) for Supply Chain Processes. Three items related to this multifaceted effort involve technology components. Deliverables for this effort are closely tied to the FIN 9.2 upgrade. The 9.2 steering committee has reviewed and approved the effort to run in parallel with this project.
MiCores Service Transition
Executive Sponsor(s): Cathy Handyside
Project manager: Camille Cooper
Status: On Track
MiCores is a hosted online software application provided by Agilent Technologies used by U-M to manage scheduling, usage and billing for core research services, equipment and instrumentation. The modular web-based software solution's functionality includes resource scheduling calendars for reserving specific resources, billing/reporting that leverages U-M Service Unit Billing capabilities, and... Read more
MiStorage Hardware Replacement
Executive Sponsor(s): Martin Sager
Project manager: Eric Brannon
Status: On Track
After ten years of service on the EMC/Dell Isilon storage platform, we have issued an RFP to replace the existing MiStorage hardware. The RFP responses include a new storage vendor, with new capabilities. The storage storage platform, if chosen in the RFP, will provide All-Flash storage, providing new capabilities such as encryption-at-rest and inline data reduction.
We expect to evaluate this... Read more