ITS Projects

The project list contains the current work in progress. For more information about the projects, contact the project manager.

Updated 9/17/2019

ARC-TS Resource Management Portal

Creation of a self service portal for research managers, unit support staff, and delegates to manage their IT Infrastructure Resources.

The portal will provide research project teams with the direct ability to easily and quickly control allocations, accounts and access associated with their resources as well as some basic dashboard features showing resource utilization and associated charges.

The portal would provide more direct control over lab IT resources, reduce the dependence on ticket based processes to complete simple tasks (e.g. Access to resources), and reduce manual effort to manage resources.

Longer-term, it will also provide a central dashboard for resource related business intelligence data to make informed decisions regarding the lab's resources.

Target end date: 12/18/2020
Project manager: Castle,Jeffrey J
Executive director: Palen,Brock Edward


To ensure reliability and business continuity, ITS will conduct an exercise to mimic an outage at one of our data centers utilizing one service. We are actively trying to identify gaps in our processes in order to close those gaps and increase the reliability of our services by knowing exactly what will happen should our primary data center goes offline and what needs to happen to bring that service back online in another data center.

Target end date: 11/27/2019
Project manager: Little,Cristine Lynn
Executive director: Palms,Andrew T

CITP: Extending Shibboleth to the Cloud

Extend Identity and Access Management services to the cloud to support ITS cloud and reliability strategy.

Target end date: 12/20/2019
Project manager: Vimawala,Alok
Executive director: Bermann,Sol

Computer Showcase Point of Sale & ECommerce

This project will replace RMS and associated systems with a new system based on the open source Magento platform and will replicate much of what was provided in RMS, an eCommerce web site, and streamlined integrations and automation. This project will have two parts:
1.) Implement a new point-of-sale (POS) solution. We have a legacy POS system that is no longer supported by the vendor and a new solution enables automation and a better general experience while eliminating the risk due to the lack of support, upgrades and patches.
2.) Implement a new eCommerce solution. This allows the Showcase to stand up a modern digital storefront to better support its customers.

Target end date: 2/14/2020
Project manager: King,Earnest
Executive director: Jones II,Robert Douglas

Container Services Implementation Project

The Web Platform and Container Service Project will setup two new Information Technology Services (ITS) to support Web hosting and custom applications. The Container Service will provide a high availability, secure environment for hosting containerized applications using Cloud Technology. The Web Platforms Service (WPS) will be hosting Content Management Systems (CMS) using high availability and secure environment of the new Container Service. The new service offerings will replace the current ITS Web Hosting offerings and on premise Openshift container cluster. They will be offered to faculty, staff and students across campus with high levels of security, quality, and performance.

Target end date: 10/1/2019
Project manager: Marker,Paul
Executive director: Palms,Andrew T

Cosign Retirement Phase 1

Cosign has been the university's secure single sign-on web authentication system for more than 15 years. Originally designed at U-M, the open source software was once widely used across higher education. Now, only a handful of universities still use Cosign, and the open source community that once maintained and developed it has dwindled. As universities look to the cloud for software, hardware, and storage, they increasingly need to integrate across vendor, cloud, and on-premise systems and use authentication that relies on federated identity management.The Cosign Retirement Project will focus on: - Retirement of Cosign; - Removal of Cosign dependency from the IAM web directory applications - Reverse the Cosign/Shibboleth relationship- Conversion of Cosign protected applications to SAML, OIDC, or other protocols- Support units by creating processes, conducting workshops, and providing resources to help them convert from Cosign;- Enhance the overall Shibboleth onboarding and management experience It is important to note the Cosign Retirement Project will not move Shibboleth to the Cloud. The move will take place in a separate effort. However, the Shibboleth move to Cloud is dependent upon the completion of the Cosign / Shibboleth relationship reversal workstream.

Target end date: 12/24/2020
Project manager: Brannon,Eric
Executive director: Bermann,Sol

DART: ESB - Integration Layer Project

Enterprise Service Bus (ESB) is a set of rules and principles for integrating applications. This project aims to create a sustainable, expandable, reusable data exchange hub to allow DART (Donor Alumni Relationship Tool) system of record data to be seamlessly exchanged with other systems to meet the fundraising needs of the University.

Target end date: 12/24/2019
Project manager: Jacobson,Kimberly
Executive director: Behm,Jim

Enabling You and the U Campaign

The goal of this project is to educate and bring awareness to U-M faculty and staff about the potentially significant negative ramifications of agreeing to terms in click-throughs, data use agreements, or when signing up for "free" services or data sets. This will be achieved by:
* Raising awareness generally that agreements are legally binding and can have potentially significant negative ramifications for the individual faculty or staff member agreeing to the contract, as well as their unit and the university as a whole.
* Communicating to key U-M community members (deans, chairs, assistants, etc.) the role they play in helping faculty and staff become aware of the ramifications of accepting click-through agreements.

Target end date: 2/28/2020
Project manager: Sytch,Svetla
Executive director: Bermann,Sol

Exadata Oracle Upgrade to Version 18.c

Upgrade all databases on Exadata non production (ASB DC) and production (MACC DC) to Oracle version 18.c. This is an in-place (on existing hardware) upgrade that does not involve any security, firewall or network changes, nor does it imply any database access changes.

Target end date: 6/26/2020
Project manager: Little,Cristine Lynn
Executive director: Thiruvengadam,Vijayaraja

FIN - PeopleSoft Testing Automation (PTF)

Project is to move testing efforts from a manual process to an automated process using the PeopleSoft Testing Framework (PTF) tool. The team will work to restructure testing scenarios used today and create automated scripts to run for the future.

Target end date: 10/31/2019
Project manager: Rose,Holly A
Executive director: Behm,Jim