Standard Features
- Support for multiple platforms
- High-resolution video (720p)
- High-resolution content sharing (1080p)
- Live chat
- Basic recording (unlimited)
- Recorded video sharing
- End-to-end encryption
- Up to 150 endpoint connections (telepresence systems, computers, tablets, smartphones, etc.)
- Microsoft Lync and Cisco Jabber client support
Additional University Benefits
To tailor the product to our teaching, learning, and research environment, we have:
- Ensured it works across the community for academic, Michigan Medicine, and external partners
- Negotiated a Business Associate Agreement for HIPAA-compliant Protected Health Information
- Negotiated a data protection agreement
- Ensured it has research and education peering, and ENUM support
- Integrated with our single sign-on authentication system, existing teleconference equipment, and the university telephone infrastructure
Future Enhancements
To further improve the service, we are working to:
- Partner with the vendor on accessibility enhancements and ADA compliance
- Integrate open APIs (e.g., Canvas and ServiceLink)
- Provide a remote desktop control feature for user support
- Generate one-time passwords via text messaging in the event of a network outage, emergency, or disaster recovery when single sign-on is unavailable