BlueJeans Features & Benefits

Standard Features

  • Support for multiple platforms
  • High-resolution video (720p)
  • High-resolution content sharing (1080p)
  • Live chat
  • Basic recording (unlimited)
  • Recorded video sharing
  • End-to-end encryption
  • Up to 150 endpoint connections (telepresence systems, computers, tablets, smartphones, etc.)
  • Microsoft Lync and Cisco Jabber client support

Additional University Benefits

To tailor the product to our teaching, learning, and research environment, we have:

  • Ensured it works across the community for academic, Michigan Medicine, and external partners
  • Negotiated a Business Associate Agreement for HIPAA-compliant Protected Health Information
  • Negotiated a data protection agreement
  • Ensured it has research and education peering, and ENUM support
  • Integrated with our single sign-on authentication system, existing teleconference equipment, and the university telephone infrastructure

Future Enhancements

To further improve the service, we are working to:

  • Partner with the vendor on accessibility enhancements and ADA compliance
  • Integrate open APIs (e.g., Canvas and ServiceLink)
  • Provide a remote desktop control feature for user support
  • Generate one-time passwords via text messaging in the event of a network outage, emergency, or disaster recovery when single sign-on is unavailable