MWireless Frequency Change Improves Campus WiFi

8/17/2018

Starting October 15, 2018, ITS is enhancing the campus wireless experience across UM-Ann Arbor by switching MWireless to 5GHz exclusively, a frequency with much less interference and that delivers more bandwidth to each device.

No action required for most

For most of the campus community, no action is required. Their devices will stay connected to MWireless with no interruption. This includes all ITS-managed MiWorkspace computers.

To configure all of your devices for U-M networks, including eduroam, run the WiFi Setup Tool.

A better wireless experience

WiFi on campus will be improved for most people by:

  • Offering a faster and more reliable connection
  • Reducing network congestion that may cause interference
  • Increasing bandwidth available to each device

This change will also help push some devices to take advantage of the benefits of 5GHz, enabling campus to work on a faster and more reliable MWireless by default. This change is recommended by ITS, and the decision to proceed was made by the Unit IT Steering Committee.

Older devices may need to connect to eduroam

After October 15, many devices manufactured prior to 2012 will only be capable of connecting to eduroam (i.e., 2.4GHz), and will no longer be able to connect to MWireless (i.e., 5GHz).

Eduroam works exactly like MWireless for university students, faculty, and staff, offering the same level of security and access to U-M services.

Popular devices that will need to connect to eduroam include Amazon Kindle devices (v.3.0) , Apple iPhone 4s, Apple iPod Touch (gen. 1–4), HP Chromebook 11, and many Android devices from the era of Android v.4.0–6.0. See a list of specific devices known to be incompatible with 5GHz, which will not be able to connect to MWireless after October 15.

Eduroam is the secure, world-wide roaming access service developed for the international research and education community. eduroam also allows students, researchers and staff from U-M and other participating institutions to get online when visiting other institutions.

Only MWireless is affected

MWireless will only be available for 5GHz capable devices. Other U-M networks, like eduroam and MGuest, will remain available for both 2.4GHz and 5GHz-capable devices. Michigan Medicine networks, like MWireless-UMHS, will be unaffected.

The change is effective October 15, 2018

For the majority of UM-Ann Arbor campus, the change will be made October 15. The change was already made successfully at Michigan Ross and ITS facilities.

If you experience a problem connecting, or if MWireless disappears from the list of networks on your device, To configure all of your devices for U-M networks, including eduroam, run the WiFi Setup Tool.