Below is a complete list of ITS Infrastructure services, rates, and service level expectations.
- Service names link to additional information about the service, where available
- Rates link to individual rate pages, where available
- Service Level Expectations (SLE)/Service Agreements (SA) link to documents which provide clarity for campus units and IT professionals, as well as ITS staff by clearly articulating the nature of the service and commitments ITS is making. Specifics include: availability, performance, response times for issues, provisioning, support models, and clarification of unit vs. ITS roles.