Getting Started

All University of Michigan departments are eligible to use the centralized document imaging system.

Exception: According to the university's site license, imaging cannot be used to capture any patient billing, patient records, or clinical-related documents from the University Health System. See Imaging Services in the Sensitive Data Guide.

To Have Our Staff Scan Your Documents

Please contact the ITS Service Center.

To Scan Documents on Your Own

The client software enables you to scan printed documents and store them as electronic documents in a secure online environment. See Imaging Service documentation to learn about the client software.

Viewing Your Scanned Documents

The web application enables you to view electronic documents that have been created with the client software. It is accessible on Wolverine Access - University Business. Use your uniqname and UMICH (Kerberos) password to log in.

  • Multiple login sessions are not allowed. You can only log in for a single session on a single computer.
  • To log out, click the Disconnect button.
  • Clicking the X button in the top right corner of the browser only closes the browser window. Your session remains open behind the scenes. This will result in the "Multiple logins not allowed" error message the next time you attempt to log in.

Use the resources in the Imaging Service documentation to learn about the imaging system.

Web Application Requirements

To use the web application, you must have Java 1.8.x installed on your computer. It is recommended to have version 1.8.0_121 or higher. Please install a compatible version of Java for the browser being used. For example, if Internet Explorer 32-bit is being used to open WebNow, confirm the appropriate 32-bit version of Java is installed.

Supported browsers:

  • Internet Explorer 10, 11
  • Safari
  • 32-bit Firefox (Limited support)

If your unit does not permit you to install software on your computer, your desktop support staff will need to install the appropriate Java plug-in for your computer before you can access the web application. You can download the Java plug-ins from the following websites:

The web application requires two factor authentication (DUO) and a high-speed Internet connection. It does not support dial-up connections.

Note: We are working with our vendor to get a version of WebNow that will work in all browsers, but we do not have an estimated target date for this version.