All eligible members of the U-M community receive the standard computing services at no charge when they join the U-M community. See Getting a U-M Account and Computing Services for details.
Those eligible to receive the services include students, faculty (including emeritus faculty), full-time or part-time staff, and sponsored affiliates. To be eligible as a student, you must be listed by your department as Active in Program. The criteria for this status vary from academic unit to unit. If you are unsure about your status, check with your department. Questions about eligibility can be directed to the ITS Service Center.
Included Services
- Your U-M Account
- Uniqname and UMICH password.
- Duo Two-Factor Authentication for Weblogin. U-M uses Duo two-factor authentication for login security to protect the university and you.
- A profile in the MCommunity Directory.
- A profile in Canvas, the university's learning management system. (UM-Ann Arbor campus only.)
- ITS Service Center assistance with the standard computing services.
- Printing in the UM-Ann Arbor Campus Computing Sites and University Libraries. (UM-Ann Arbor campus only. Sponsored affiliates do not receive printing unless requested by their sponsorship administrator.) Check your printing usage.
- Cloud Services
- Adobe Creative Cloud at U-M. Access to all Adobe Creative Cloud apps, 100 GB of cloud storage, access to training resources, and more. Automatically available to active students, faculty, and regular full- and part-time staff. Others who need it for their U-M work can request it.
- Dropbox at U-M. A cloud file storage option that provides automatic backup and is readily accessible from any device.
- Google at U-M.* Includes the core apps of Gmail, Calendar, Drive, Sites, Classroom, and Hangouts, as well as other apps. U-M Google Mail and Drive include unlimited storage.
- Microsoft Office 365 at U-M. Access to Office 365 apps.
- Slack at U-M. A collaboration tool that provides a searchable platform for individuals and groups to chat in real-time, share content, and keep conversations organized and accessible from anywhere, anytime.
- Zoom at U-M. Videoconferencing service for online meetings, chat rooms, webinars, and mobile collaboration. (Some sponsored affiliates, such as contractors and academic affiliates, receive Zoom access, while others, such as conference/program participants and short-term guests, do not (see details).)
Optional Services
The following services are automatically provisioned for students, faculty, and staff affiliated with the College of Engineering. Other members of the U-M community who are eligible for the standard computing services may self-provision themselves to receive these services using the AFS Self-Provisioning Tool.
- Andrew File System (AFS) central U-M file storage with daily backup.
- Login Service providing access to Pine for email, programming languages, and other computing resources.
* Due to various federal regulations that place restrictions on how sensitive regulated data is handled, a number of Ann Arbor groups—such as Medical students, Michigan Medicine Exchange users, and some research units—use an email and calendar service provided by HITS instead of U-M Google Mail and Calendar. People in those units do not receive access to those two applications through their Google Apps UMICH accounts.