Tech Repair Rates & Payment

Troubleshooting

If you are unsure about the nature of your problem, bring your computer in. We can test your machine and provide a cost estimate before any repair work is done.

Repair

Software

Software troubleshooting and repair $40/half-hour
Operating system reformat and reinstall $120

Hardware

In-warranty hardware repair* no charge for parts or labor
Out-of-warranty hardware diagnosis and repair $80/hour, with a 1 hour minimum + cost for any parts

* Note: Visit our repair page for a complete list of the devices for which we can provide in-warranty repair service.

Data Transfer

  • $40 (Customer must provide a device large enough to hold all data to be transferred.)
  • Data recovery options are also available.

Secure Device Sanitization

Secure Data Wipe $40
Secure Data Wipe w/ Data Transfer $80 + customer-provided device large enough for all data to be transferred.

Upgrades and Installations

Software installation $40/half-hour
Operating system upgrade $120 + purchase of the OS software
Hardware upgrade/installation
(RAM, hard drives, network cards, etc.)
$40/half hour

Virus and Malware Removal

Consulting no charge
Disinfection $80
Disinfection with operating system reformat and reinstall $120

Payment Methods

Individuals can pay with cash, debit or credit card (Visa, MasterCard, Discover or American Express). Sorry, we can't accept personal checks.

Departments can pay via department shortcode (apologies, but we are not able to accept P-cards).