VoIP Rates

VoIP Financial Reports

Unit administrators can review their VoIP telephone and other telephone charges in the Summary of Charges report in the Online Service Center.

Monthly Charges

Item Billing Code Monthly Charge
Standard Line LN-VOIP-LINE $19.10
WiFi IP Line LN-VOIP-WIFI $19.10
Elevator Phone Line LN-ELEV-VOIP $19.10
Emergency Phone Line LN-EMER-VOIP $19.10
Phone maintenance fee (covers repair or replacement if phone is defective or is accidentally damaged; fee applies to desk phones, not conference phones) EQ-VOIPMTCE $2.00/phone

For Hardware charges, refer to the VoIP Equipment page.

Installation Charges

Item Billing Code One-time Charge
IP phone moved by unit or department (Location information should be provided to ITS to ensure 911 continues to work) No Charge
IP phone moved by ITS SO-VO-STANDA Time & Materials + $50.00 Service Order Charge
IP phone added by unit or department (Location information should be provided to ITS to ensure 911 continues to work) IN-LNNUM + SO-VO-STANDA $15.00 + $50.00 Service Order Charge
IP phone added by ITS SO-VO-STANDA Time & Materials + $50.00 Service Order Charge
Phone line number change or phone set type change IN-LNNUM + SO-VO-STANDA $15.00 + $50.00 Service Order Charge

Network data line installation charges can be calculated using our Order Estimator tool.