Line Installation & Activation Rates

The following rates apply to telephone lines.

Notes:
  • Please use the Online Service Center for processing routine orders (activating/installing up to 10 lines).
  • Contact your ITS Infrastructure Project Manager for processing coordinated requests (over 10 lines).
  • Bundling multiple orders reduces travel and setup time for installers and generates a single Service Order Charge for your unit.
  • If existing communication outlets do not exist or rewiring is required, additional charges may apply.

Use the Order Estimator for general pricing on the installation services below. A more detailed estimate will be provided when the order is placed.

  • Add/Activate a Phone Line
    Install & activate a new line & telephone number.
  • Add a Phone Line and Activate a Data Line
    Install & activate a new phone & data line on the same outlet.
  • Add/Activate a Data Line
    Install & activate a new data line.
  • Move a Phone Line
    Relocate an existing telephone line & telephone number to a different campus location.
  • Move a Phone Line and Activate a Data Line
    Relocate an existing telephone line & telephone number to a different campus location. Activate a data line at the new location.
  • Change a Phone Set
    Change the telephone set used on an existing line (e.g., change from basic to electronic set. Note: this does not change the telephone number.
  • Add/Activate a Video Line
    Install & activate a new video line.

Rates for other installation service requests:

Service Request Billing Code Charge
Disconnect a Phone or Data Line No Charge
Suspend Telephone Line (A reduced monthly line charge applies) No Charge
Suspend Telephone Line (A reduced monthly line charge applies) No Charge
Install or Reactivate a Telephone Line where no technician is required (e.g., secondary line on a set, an Exchange dedicated fax line, etc.) IN-LNNUM $15.00/line + Service Order Charge
Setup Private Business Line* (AT&T activation charges may apply) Service Order Charge
Set up 800 Service Service Order Charge

Telephone Financial Reports

Unit administrators can review their traditional telephone and other telephone charges in the Summary of Charges report in the Online Service Center.