U-M Box Updates

Recents in New Box UI


The new Box user interface has been rolling out new improvements to make working in Box easier for everyone. One of the newest features is the Recents view. This new view is located in the left-hand toolbar with the All Files and Favorites views, among others.

Clicking on the Recents view takes you to a screen showing the most recent files you have viewed. This new feature helps you find documents or files you were working on more quickly to save you time. You can even set Recents to be your default home page. Look for it in your Account Settings.

Reminder: Box Ended Support for IE9 & IE10


Last September, Box discontinued support for Internet Explorer 9 (IE9) & 10 (IE10), including any version of compatibility mode that represents IE9 or IE10, in alignment with Microsoft's support cycle for these products. This means that usage of these browsers poses a security risk since these browsers will no longer receive security updates from Microsoft. As of January, 2016, Microsoft stopped supporting IE9 & IE10 for the Windows operating systems that Box supports (Windows 7, Windows 8 (64-bit only) and Windows 10) and will no longer release security updates making these browsers vulnerable to attacks. (e.g. IE9 doesn't support policies such as CSP). Microsoft supports Internet Explorer 11 (IE11) on Windows 7 and Windows 8 and Microsoft Edge on Windows 10.

Why was support ended for IE9 & IE10? There are several reasons:

  • Maintaining backwards compatibility with much older technologies hinders Box’s ability to innovate and use the best technologies available today.
  • Box is unable to provide a quality preview experience to all users because IE9 doesn't support new libraries such as PDF.js.
  • Box is unable to provide quick and responsive UI to IE9 users for lack of support with CSS transitions and animations, form validation, and more.

Currently, users who try to access Box on either of these unsupported browsers (including on the associated compatibility modes for these browsers) are presented with an in-app banner notifying them that they are no longer using a supported browser and need to upgrade. This started happening early February 2017.

Starting in early May 2017, users who try to access Box on either of these unsupported browsers (including on the associated compatibility modes for these browsers and/or if IE11 is manually set to run as IE9 or IE10) will be blocked entirely from Box until they have upgraded to a supported browser.

If you are a frequent IE9 or IE10 user, we highly encourage you to either upgrade or switch to a Box supported browser. You can find all the supported browsers here. Please note that we cannot selectively disable the banner or block for enterprises.

Search for Box Notes


Box made it easier to find Box Notes! In the Box Notes web and desktop apps, a search icon is now at the top of the left side menu. It opens a text field to search the entire U-M Box domain. Any matching Notes that you have access to appear in the search results within Box Notes.

Box Edit may not work with Chrome in Mac OS Sierra


The U-M Box team recently discovered that Box Edit may not work with Chrome in Mac OS Sierra. If you encounter problems using Box Edit, contact the ITS Service Center for help in resolving the issue. The solution may seem complex, but Box did post one in Box Community. An easier workaround is to use an alternate browser.

Try out the new Box interface


As announced on September 26, a new Box interface is coming to the web. Enhancements include a simplified layout, multiple views, and annotations. On November 15, 2016, U-M Box is turning on an in-app notification inviting you to try out the new interface. Get familiar with it before it becomes the new default in Spring 2017. You can provide feedback or switch back to the original interface by clicking the icon at the top of the page in Box.

Here are some resources to get started:

  • Documentation - get tips and tricks for navigating the new interface and learn which browsers are supported
  • Box University classes - learn about the new interface by joining one of our Box expert's classes