ITS Projects

The project list contains the current work in progress. For more information about the projects, contact the project manager.

Updated 10/17/2017

A La Carte Service Creation and Implementations

The goal of this project is to create and release several new end user computing services: Windows platform as a service, Mac platform as a service, MPrint platform as a service, iOS platform as a service, Engineering consulting and development as a service, Desktop Support consulting and development as a service. These new services are designed to meet campus needs with at-scale, flexible, and self-managed end user computing products and services in order to lower overall service cost and empower unit IT on focus differentiating technology.

Target end date: 11/13/2017
Project manager: Marker,Paul
Executive Director: Jones II,Robert Douglas

Big Data Platform Expansion

Cavium is providing U-M with a hadoop cluster. A Hadoop cluster is a special type of computational cluster designed specifically for storing and analyzing huge amounts of unstructured data in a distributed computing environment. This project covers the installation of the hardware, connectivity and power, and the installation of hadoop.

Target end date: 2/15/2018
Project manager: Burch,Jennifer
Executive Director: Palen,Brock Edward

BYOD Core Capabilities

This project is part of the Bring Your Own Device (BYOD) program. The BYOD trend on campus has been increasing and presents opportunities and challenges that need to be addressed in order to meet the evolving technology needs of faculty, staff and students. This project focuses on increasing faculty, staff, and student productivity by Enabling and optimizing core applications, such as printing and access to U-M storage, on personal devices.

Target end date: 9/28/2018
Project manager: Marker,Paul
Executive Director: Jones II,Robert Douglas

Campus Wide WiFi Upgrade

The purpose of this project is to replace and/or enhance the Ann Arbor campus (excluding the Medical Campus) WiFi network so that there is a consistent, reliable, robust, and higher capacity WiFi network in university buildings. The project will upgrade a minimum of 15 million square feet of academic, student housing, and administrative buildings.

Target end date: 8/3/2018
Project manager: Williamson,Leslie
Executive Director: Palms,Andrew T

DART - Move DART Non-Production to Azure

Move the non-production environments for DART into Azure.

Target end date: 1/5/2018
Project manager: Jacobson,Kimberly
Executive Director: Behm,Jim

Develop CUI Compliance Strategy

Develop a controlled unclassified information (CUI) compliance strategy. Develop in partnership with University of Michigan Office of Research (UMOR), Michigan Medicine Compliance, Office of General Counsel (OGC), and Information Assurance a compliance program to support the university’s CUI compliance through the delivery of policy, process, security templates and training. Develop a CUI Public Cloud Strategy, and proof of concept, that maps out the technical and financial requirements including architecture, performance, roles and responsibilities, workflows, IT security controls, and costs. Includes collaboration with the implementation of Yottabyte Research Cloud (YBRC) for CUI Compliance and associated systems.

Target end date: 2/28/2018
Project manager: Meister,Michael
Executive Director: Palms,Andrew T

Develop Michigan IT Staff Development Program

Develop a new program to provide professional and skill development for all 2700 Michigan IT professionals.

Target end date: 6/29/2018
Project manager: Balten,Elizabeth
Executive Director: Curley,Cathy

Develop system continuity plans

This initiative will identify and classify ITS critical core infrastructure systems, and re-architect these systems to be highly available and resilient. The goal is for systems to able to maintain their capacity and production workloads, even in the event of small-scale faults or a large-scale disaster. We will develop options to increase the resiliency of these systems and propose improvements under the guidance of ITS senior leadership after weighing the scope, risk, and costs of the alternatives.

Target end date: 6/8/2018
Project manager: Bennett,Michael
Executive Director: Palms,Andrew T

EIAM: Access Standards Alignment Project (ASAP)

We will categorize our data and applications based on level of sensitivity. For example, applications that are generally open to the public require no or minimal access credentials, such as Applications that contain sensitive data, such as SSN, require 2 levels of credentials such as uniqname and password. Other applications with highly sensitive data, such as research animal location, require even more levels of credentials, such as 2 levels of login and a token.

Target end date: 6/28/2018
Project manager: Stathes,Gregory
Executive Director: Bermann,Sol

EIAM: Account Lifecycle Optimization (ALO)

While many EIAM program efforts are laying the foundation for bigger things to come, the Account Lifecycle Optimization project is focused on identifying the university’s current pain points with IAM-related processes and tools—and improving them wherever possible!

Improvement initiatives are rolling out in waves and will conclude in January 2018. The number of waves will be determined, in part, by input provided by campus and Michigan Medicine partners.

For more information about this project and the EIAM Program, visit

Target end date: 1/31/2018
Project manager: King,Earnest
Executive Director: Bermann,Sol